TERMS & CONDITIONS

 

1. Quotation Acceptance

Acceptance of this quotation confirms that the client agrees to the terms and conditions stated below. The quotation is valid for 30 days from the date issued unless otherwise stated.

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2. Booking Confirmation

Bookings are only confirmed upon receipt of the required deposit/payment and proof of payment.

 

3. Payment Terms

- A non-refundable booking fee/deposit of 20% is required to secure the booking date.

- The remaining balance must be paid no later than 14 days before the event date.

- Failure to complete payment by the due date may result in cancellation of services.

 

4. Cancellation Policy

- Deposits/payments made are non-refundable.

- In the event of cancellation by the client, all payments made up to the cancellation date will be forfeited to cover preparation and administrative costs.

 

5. Changes to Booking

Any changes to the event details, décor requirements, venue, or guest count must be communicated in writing. Additional charges may apply depending on the requested changes.

 

6. Setup & Collection

The service provider will require access to the venue at the agreed setup time. Collection of décor items and equipment will take place after the event at an agreed time.

 

7. Damage or Loss

The client will be held responsible for any loss, theft, or damage to hired décor items, equipment, or furniture caused during the event. Repair or replacement costs will be charged accordingly.

 

8. Late Collection or Venue Delays

Additional charges may apply if the service provider is delayed from collecting items due to venue restrictions, overtime, or late event closure.

 

9. Force Majeure

The service provider shall not be held liable for failure to perform services due to circumstances beyond reasonable control, including but not limited to natural disasters, strikes, power failures, government restrictions, or emergencies.

 

10. Photography & Marketing

The service provider reserves the right to photograph completed setups and use images/videos for marketing and social media purposes unless the client requests otherwise in writing.

 

11. Client Responsibility

The client is responsible for ensuring accurate event information, venue bookings, permissions, and access arrangements are provided before the event date.

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12. Acceptance

Payment of the required deposit shall constitute full acceptance of this quotation, including all terms and conditions contained herein. Upon receipt of the deposit, the quotation will be deemed approved and the booking confirmed.